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Member On Sale FAQ

theatre seats

Members can book 2023 tickets beginning December 1

As a valued Member, you are entitled to an exclusive Priority Booking Period open to only Members from December 1 to December 8.

Please note: we have just launched a new ticketing system in order to serve you better. This does mean that we expect longer than usual wait times over the phone as our front-line staff is still learning all the ins and outs of a completely new system. 

New this year: Members are able to order online during the Priority Booking Period for the first time! To unlock access to the 2023 performances, please log in to your account by clicking the button below: 

Log in

A reminder, if you have not yet logged in to your new ticketing account, you must set a new password first. 

Please note: an online handling fee of $2.75 + HST per ticket applies. 

Click below to access answers to Frequently Asked Questions about our new ticketing system and Member Priority Booking Period.

Members receive an exclusive Priority Booking Period before anyone else. To prevent the general public from accessing tickets during this time, you must have an active membership and must be logged into your account to see a list of performances and to be able to purchase tickets.

Click here to log in to your account

If you purchased a Membership online, please log out and log back in to your account to gain access.

If you are unable to select seats, please call one of our friendly box office attendants toll-free at: 1-855-DRAYTON (372-9866).

Good news! Our new ticketing system will do all the work for you! 

Once you reach the 4-show minimum, the system will automatically update your pricing. 

The price will also update when you add a 5th, 6th or 7th show.

 

Our friendly Box Office will still be able to assist you over the phone.

Please note: our front-line staff is also just getting comfortable with the new system, so each order will take a little longer while we all get up to speed.

Phone lines are open from 9 a.m. until 8 p.m. on Thursday, December 1 and Friday, December 2.

Call 1-855-DRAYTON (372-9866).

Just a reminder that we have over 800 performances to choose from in 2023! While you might be eager to book on December 1, the Member Priority Booking Period is a week ahead of Subscribers and two weeks ahead of the General Public, so do not worry if you don’t get through or want to wait in line during the first few days.

In person purchases can be made from 9:00 a.m. to 5:00 p.m., Monday to Friday and from 10:00 a.m. to 2:00 p.m. on Saturday at:

Hamilton Family Theatre Cambridge
46 Grand Ave. S
Cambridge, ON N1S 2L8

St. Jacobs Schoolhouse Theatre
40 Benjamin Rd. E. 
Waterloo, ON N2V 2J9

The following theatres are closed for the season and the box office will not be open for in person orders:

Drayton Festival Theatre
King's Wharf Theatre
Huron Country Playhouse
St. Jacobs Schoolhouse Theatre