Assistant Facility Manager
-
Job Code:26AFM03
-
Location:Huron Country Playhouse
-
Posted Date:March 23, 2026
-
End DateMay 1, 2026
-
Reports To:Facility Manager and Director of Audience Services
-
Function:The Assistant Facility Manager is responsible for assisting with the supervision of the front of house (House Manager, Bartenders and Volunteers). They will ensure that customer service standards are met, maintaining a safe work environment and a well maintained facility.
ORGANIZATION DESCRIPTION
Drayton Entertainment is a registered, not-for-profit charitable organization and one of Canada's most successful professional theatre companies. We present the finest in live theatre for all ages at seven unique venues across Ontario: the Drayton Festival Theatre in Drayton, Huron Country Playhouse (Mainstage and South Huron Stage) in Grand Bend, King's Wharf Theatre in Penetanguishene, St. Jacobs Country Playhouse and Hildebrand Schoolhouse Theatre in St. Jacobs, and the Hamilton Family Theatre Cambridge. We also operate a Youth Academy in Waterloo.
Drayton Entertainment is committed to inclusion and diversity in hiring, and encourages all qualified candidates to apply without regard to age, disability, ethno-cultural identity, sexual orientation, gender identity, or any other historically underrepresented and marginalized identities.
Drayton Entertainment is committed to providing all workers with a barrier free work environment free of discrimination and harassment. If reasonable accommodation is needed to participate in the employment selection process, please reach out directly to Natasha Hopf, Director of Human Resources, at natasha@draytonentertainment.com or 519-621-5511 ext.240 so that we may provide assistance.
ASSISTANT FACILITY MANAGER
Duties and Responsibilities include but are not limited to:
- Monitors the maintenance of the facility on a daily basis and grounds maintenance reporting concerns to the Facility Manager
- Hands-on assistance to House Manager, Bartender, and/or Box office when short staffed and /or high traffic periods (intermission, special events, Openings etc.)
- Develop an understanding of Box Office and House policies, as well as liquor laws as they pertain to the facility.
- Solves customer problems within the acceptable guidelines of Drayton Entertainment, and brings forward any customer concerns or unsolved problems to management
- Supervise the work effort of all staff as directed by the Facility Manager to ensure the highest possible level of customer service
- Monitors the facility cleanliness reporting concerns to the Facility Manager
- Help oversee concession inventory and replenishment
- Maintains open communication with immediate supervisors and other Senior Management
- Understands the facility security system and is familiar with emergency procedures.
On-Site Artists' Residence
- As directed by the Facility Manager, administer the theatre’s on-site artist residence, including cleaning schedule, check-in and check-out, FOB/key distribution and return, routine inspection, and thorough knowledge of emergency procedures.
REQUIRED SKILLS & QUALIFICATIONS
- Strong management and decision-making abilities
- Demonstrate strong organizational and leadership skills a confident attitude and warm, professional demeanour.
- Excellent verbal and written communication skills
- Competency in Microsoft Word, Excel and Outlook is essential
- Team player and independent worker
- Ability to function in a fast-paced environment
- A demonstrated passion for the arts
- Smart Serve Training & Certification
- G2 Ontarion Drivers License
- Emergency First Aid Training is an asset
TERM: Fulltime May 19 –Aug 31, 2026. This position is based in Grand Bend, Ontario
WAGE: $23.00 per hour
Due to the nature of the live theatre industry, daytime, evening and weekend work will be required. Schedule is based on 37.5 hours per week.
HOW TO APPLY
For consideration, interested candidates should respond with Cover Letter & CV by May 1, 2026 to:
Ellen Berwick
Director of Audience Services
Email: ellen@draytonentertainment.com
We thank all applicants for their interest; however only those selected for an interview will be contacted.
