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Subscriber On Sale FAQ

theatre seats

Previous Susbcribers can book 2023 tickets beginning Friday, December 9

If you have purchased a 4, 5, 6, or 7 show subscription package with us in any of the past three seasons, you will have access to purchase again this year before the general public on sale date.

Please note: we have just launched a new ticketing system in order to serve you better. This does mean that we expect longer than usual wait times over the phone as our front-line staff is still learning all the ins and outs of a completely new system. 

New this year: Subscribers are able to order online for the first time! To unlock access to the 2023 performances, please log in to your account by clicking the button below: 

Log in

A reminder, if you have not yet logged in to your new ticketing account, you must set a new password first. 

Please note: an online handling fee of $2.75 + HST per ticket applies. 

Click below to access answers to Frequently Asked Questions about our new ticketing system and Member Priority Booking Period.

Subscribers receive an exclusive booking period before the general public. To prevent everyone from accessing tickets during this time, you must have purchases s 4, 5, 6, or 7 show subscription in after 2018 and must be logged into your account to see a list of performances and to be able to purchase tickets.

Click here to log in to your account

It is possible that the tickets you purchased in the past are associated with a different email than what you entered. 

We recommend calling one of our friendly box office attendants at 1-855-DRAYTON (372-9866) to help process your purchase.

Good news! Our new ticketing system will do all the work for you! 

Once you reach the 4-show minimum, the system will automatically update your pricing. 

The price will also update when you add a 5th, 6th or 7th show.

Our friendly Box Office will still be able to assist you over the phone.

Please note: our front-line staff is also just getting comfortable with the new system, so each order will take a little longer while we all get up to speed.

Phone lines are open from 9 a.m. until 8 p.m. on Friday, December 9.

Call 1-855-DRAYTON (372-9866).

Just a reminder that we have over 800 performances to choose from in 2023!

While you might be eager to book on December 9, Subscribers have a 5 days to book before tickets are on sale to the general public, so do not worry if you don’t get through or want to wait in line during the first few days.

In person purchases can be made from 9:00 a.m. to 5:00 p.m., Monday to Friday and from 10:00 a.m. to 2:00 p.m. on Saturday at:

Hamilton Family Theatre Cambridge
46 Grand Ave. S
Cambridge, ON N1S 2L8

St. Jacobs Schoolhouse Theatre
40 Benjamin Rd. E. 
Waterloo, ON N2V 2J9

The following theatres are closed for the season and the box office will not be open for in person orders:

Drayton Festival Theatre
King's Wharf Theatre
Huron Country Playhouse
St. Jacobs Schoolhouse Theatre